Terms of Service
These Terms govern your use of Glow Up! Beauty Salon (the "Game"), a free iOS makeover game published by Mobile Alchemy Ltd ("we", "us"). By downloading or playing the Game you agree to these Terms and to Apple's standard Licensed Application End User License Agreement. If you do not agree, please do not use the Game.
1. Your licence
We grant you a personal, non-exclusive, non-transferable, revocable licence to install and play the Game for your own private entertainment on Apple devices you own or control. You may not copy, modify, reverse engineer, resell, or exploit the Game or its content except as allowed by law.
2. Virtual items and currency
- The Game includes virtual currency (coins and gems) and virtual items (colours, outfits, styles).
- These have no real-world monetary value, cannot be exchanged for cash, and are licensed — not sold — to you for use within the Game.
- Virtual items and currency are non-transferable and are forfeited if the Game or your access ends.
- We may adjust, balance, or discontinue virtual items and pricing to keep the Game healthy.
3. Purchases and subscriptions
Gems and Remove Ads are one-time in-app purchases. VIP Club is an auto-renewing monthly subscription: it renews at the price shown until you cancel at least 24 hours before the period ends. Manage or cancel any time in your Apple ID › Subscriptions. Payment is charged to your Apple ID. Except where required by law, purchases of virtual items and currency are final and non-refundable; refund requests are handled by Apple under its policies.
4. Advertising
The free Game is supported by ads, including optional rewarded ads you may choose to watch for bonuses. Removing ads is available via purchase or VIP. Ads are provided by third parties as described in our Privacy Policy.
5. Acceptable use
You agree not to cheat, tamper with, or disrupt the Game, use unauthorised third-party software, or attempt to obtain virtual items other than through the Game.
6. Disclaimers & liability
The Game is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Mobile Alchemy Ltd is not liable for indirect or incidental damages, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
7. Changes & termination
We may update these Terms or the Game, and may suspend access for violations. Continued play after changes means you accept the updated Terms.
8. Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules.
Frequently asked questions
Do virtual coins and gems have real-world value?
No. They have no monetary value, cannot be exchanged for cash, and are licensed for in-game use only.
How does the VIP Club subscription work?
It is an auto-renewing monthly subscription; it renews until you cancel at least 24 hours before the period ends, via your Apple ID › Subscriptions.
Can I get a refund?
Except where required by law, purchases are final; refund requests are handled by Apple under its policies.
How do I remove ads?
Buy the one-time Remove Ads purchase or join VIP Club. Optional rewarded ads remain available by choice.
9. Contact
Mobile Alchemy Ltd — support@mobilealchemy.co