Support
Need a hand with the salon? We're happy to help.
Email us and we'll get back to you:
support@mobilealchemy.co
Quick answers
How do I restore my purchases?
Open the game › Settings › Restore Purchases, signed in with the Apple ID you bought with.
How do I cancel VIP Club?
iOS Settings › your name › Subscriptions › Glow Up! Beauty Salon › Cancel Subscription. VIP stays active until the period ends.
How do I remove ads?
Buy Remove Ads in the Shop, or join VIP Club (which also removes ads).
I lost progress or gems.
Progress is saved on your device; reinstalling can reset it. For purchases, use Restore Purchases or email us your receipt.
See also our Privacy Policy and Terms of Service.